Nihongo Amigo: Learn Japanese by TinyAmigo (developer: Neeraj Solanki) lets you sign in with Apple or Google to back up your study progress. An account is optional, and you can delete it at any time, in the App or by email.
Delete it in the App (iPhone, iPad and Android)
- Open Nihongo Amigo and go to the Profile tab.
- Tap Account & sync.
- Tap Delete account and confirm.
- You may be asked to sign in with Apple or Google once more to confirm it's you. Your account is then deleted straight away.
On iPhone and iPad, deleting an account that uses Sign in with Apple also revokes the App's access to your Apple ID.
Request deletion by email
If you no longer have the App or can't open it, email support@tinyamigo.com with:
- the subject line Nihongo Amigo — Delete my account;
- the email address you signed in with (for Sign in with Apple with "Hide My Email", the relay address, which you can find in your Apple ID settings under Sign in with Apple › Nihongo Amigo);
- whether you signed in with Apple or Google.
Please send the email from that address if you can. We may ask a short question to confirm the account is yours. We delete the account within 30 days and email you when it's done.
What is deleted
- Your Nihongo Amigo account (user ID, email address, name and sign-in details).
- All study progress synced to your account: flashcard progress, streak, mock exam results, Mistake Vault, completed stories, conversations, topics and games, writing scores, badges, level and study buddy.
- The link between your account ID and our analytics and crash data; remaining analytics and crash data are not linked to you and are deleted automatically (analytics within 14 months, crash reports within 90 days).
What is kept
- Purchase records. Apple, Google and our purchase service RevenueCat keep transaction records as required for your purchase and by tax and accounting law. Your purchase stays linked to your Apple ID or Google account, so you can still use "Restore" in the App.
- Subscriptions are not cancelled by deleting your account. Cancel in the App Store (Settings › your name › Subscriptions) or Google Play (Payments & subscriptions › Subscriptions).
- Progress on your device. Progress already on a device stays there until you delete the App from it.
- Our email exchange about your request, kept only as long as needed to show it was handled.
Only want to delete some data?
You can turn off usage analytics and crash reports in Profile › Settings › Privacy, or sign out to stop syncing. To ask for other data to be deleted, email support@tinyamigo.com.